Nocturnal Support
Help for the Nocturnal sleep and recovery app
Contact
Questions, bugs or feedback? Email support.nocturnal.app@gmail.com. Please include your iPhone model and iOS version.
Common questions
Where is my data? Only on your iPhone. Nothing is uploaded.
How do I back up or move my data? Profile → Export & backup → Back up to Files. To restore, choose Restore from backup and pick your file.
How do I delete my data? Profile → Export & backup → Delete all my data.
Why isn't it recording sounds all night? Lock your phone and leave it charging by your bed. Don't swipe the app away from the app switcher, because that stops recording. Check Profile → Sleep goals & habits → Record sounds while I sleep is on and microphone access is allowed in Settings.
Health sync isn't working. Check Settings → Health → Data Access & Devices → Nocturnal.